Help and support
Have a question? We are here to help.
Frequently asked questions
How do I delete my account?
Go to Settings → Account → Delete account and follow the confirmation steps.
How do I sign in or recover access?
Enter the email address you used when registering. We will send a sign-in code to that address — no password is required. If the code does not arrive or you no longer have access to that email address, contact support. The team will explain what is needed to confirm the account and restore access.
How do I cancel Premium?
Premium is a one-time purchase for your chosen period. There is no automatic renewal.
What should I do if another user is bothering me?
Block them in the chat or on their profile, then submit a report. A moderator will review it.